{"id":2174,"date":"2017-05-22T14:40:35","date_gmt":"2017-05-22T14:40:35","guid":{"rendered":"https:\/\/myice.hockey\/hilfe\/"},"modified":"2021-07-14T08:40:15","modified_gmt":"2021-07-14T08:40:15","slug":"help","status":"publish","type":"page","link":"https:\/\/myice.hockey\/en\/help\/","title":{"rendered":"Help"},"content":{"rendered":"[vc_row][vc_column][mk_padding_divider size=”30″][vc_single_image image=”13682″ img_size=”500×200″ alignment=”center”][mk_fancy_title color=”#221c1e” size=”45″ font_weight=”300″ letter_spacing=”-2″ margin_top=”40″ margin_bottom=”0″ font_family=”none” align=”center” animation=”bottom-to-top”]Your My Ice Hockey support options<\/strong>[\/mk_fancy_title][mk_image src=”https:\/\/myice.hockey\/wp-content\/uploads\/line.png” align=”center” margin_bottom=”60″ animation=”bottom-to-top” crop=”false”][mk_steps step=”5″ icon_1=”mk-icon-film” title_1=”Tutorial Videos” desc_1=”Click on the icon above” url_1=”https:\/\/myice.hockey\/en\/help\/#tutorial” icon_2=”mk-icon-medkit” title_2=”Support center” desc_2=”Click on icon above” url_2=”https:\/\/support.myice.hockey\/open.php” icon_3=”mk-icon-user-md” title_3=”Chat” desc_3=”Click on the Chat below” icon_4=”mk-moon-mail-send” title_4=”Email” desc_4=”support@myice.hockey” icon_5=”mk-icon-mortar-board” title_5=”Academy” desc_5=”Webinars etc.” url_5=”https:\/\/myice.hockey\/en\/academy”][\/vc_column][\/vc_row][vc_row fullwidth=”true” css=”.vc_custom_1559298339004{background-color: #f9f9f9 !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][mk_padding_divider size=”60″][mk_fancy_title size=”25″ font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center” responsive_align=”left”]Download Manuals[\/mk_fancy_title][mk_divider style=”thin_solid” divider_width=”custom_width” custom_width=”30″ thin_single_color=”#e51718″ thickness=”3″ margin_top=”0″ margin_bottom=”40″][vc_row_inner][vc_column_inner width=”1\/3″][mk_button dimension=”flat” size=”large” url=”https:\/\/myice.hockey\/wp-content\/uploads\/coach_handbuch_eng_v4.1-1.pdf” target=”_blank” align=”center” button_custom_width=”250″]Coaches Manual[\/mk_button][\/vc_column_inner][vc_column_inner width=”1\/3″][mk_button dimension=”flat” size=”large” url=”https:\/\/myice.hockey\/wp-content\/uploads\/spielerplattform_eng_4.4.pdf” target=”_blank” align=”center” button_custom_width=”250″]Player Manual[\/mk_button][\/vc_column_inner][vc_column_inner width=”1\/3″][mk_button dimension=”flat” size=”large” url=”https:\/\/myice.hockey\/wp-content\/uploads\/my-ice-hockey-handbuch-staff-plattform-v3.1.9.pdf” align=”center” button_custom_width=”250″]Staff Handbook[\/mk_button][\/vc_column_inner][\/vc_row_inner][mk_padding_divider size=”60″][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][mk_page_section bg_image=”https:\/\/myice.hockey\/wp-content\/uploads\/background_mih.jpg” bg_repeat=”no-repeat” bg_stretch=”true” enable_3d=”true” sidebar=”sidebar-1″][vc_column][mk_padding_divider size=”60″][mk_fancy_title size=”25″ font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center” responsive_align=”left”]Tips and Tricks[\/mk_fancy_title][mk_divider style=”thin_solid” divider_width=”custom_width” custom_width=”30″ thin_single_color=”#e51718″ thickness=”3″ margin_top=”0″ margin_bottom=”40″][vc_row_inner][vc_column_inner width=”1\/2″][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Password forgotten or reset \/ Login problems<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1620639957875{margin-bottom: 0px !important;}”]\u00b7 How do I request a new password<\/strong>?<\/a>
\n\u00b7 How do I get more e-mail addresses<\/strong> in a simple way<\/strong>?<\/a>
\n<\/span>[\/vc_column_text][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Player and Staff Management<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1603705011683{margin-bottom: 0px !important;}”]\u00b7 How do I add a new player\/staff<\/strong> to a practice group and practices<\/strong>?<\/a>
\n\u00b7 How can I import adjusted player data<\/strong> into existing games or practices<\/strong>?<\/a>
\n\u00b7 Where can I see the player’s attendances\/absences<\/strong>?<\/a>
\n<\/span>\u00b7 How do I remove players<\/strong> from scheduled practices\/games<\/strong>?<\/a>
\n<\/span>For experts:<\/strong>\u00a0Wie und wo werden die Spielerdaten verwaltet?<\/a><\/span>[\/vc_column_text][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Team and Practice Group Management<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1602667420131{margin-bottom: 0px !important;}”]\u00b7 How do I use the different statuses<\/strong> correctly?<\/a>
\n\u00b7 How do I manage<\/strong> my team(s)<\/strong> and practice group(s)<\/strong> most efficiently?<\/a><\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Dossier<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1603705068515{margin-bottom: 0px !important;}”]\u00b7\u00a0How do I add talks<\/strong>?<\/a><\/span>[\/vc_column_text][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Communication<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1623056702134{margin-bottom: 0px !important;}”]\u00b7 How can I also send e-mails<\/strong> to parents<\/strong>?<\/a>
\n\u00b7 How does the CLUB age group<\/strong>\u00a0work?<\/a>
\n\u00b7 Who has which access rights<\/strong>?<\/a><\/span>[\/vc_column_text][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Imports<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1603705142264{margin-bottom: 0px !important;}”]\u00b7 How does the SIHF Game Sync Module<\/strong> work?<\/a>
\n\u00b7 How can I import the MIH calendar<\/strong> into my personal calendar<\/strong>?<\/a><\/span>[\/vc_column_text][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Set up new season<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1618823909909{margin-bottom: 0px !important;}”]\u00b7\u00a0For coaches<\/strong>: How do I set up a new season correctly<\/strong>?<\/a>
\n\u00b7\u00a0For admins<\/strong>: How do I add the coaches to the age group<\/strong>?<\/a>
\n<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][mk_padding_divider][\/vc_column][\/mk_page_section][mk_page_section bg_color=”#efefef” bg_repeat=”no-repeat” bg_stretch=”true” enable_3d=”true” section_id=”tutorial” sidebar=”sidebar-1″][vc_column][mk_padding_divider size=”60″][mk_fancy_title size=”25″ font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center” responsive_align=”left”]Tutorial Videos[\/mk_fancy_title][vc_column_text align=”center” css=”.vc_custom_1616146038649{margin-bottom: 0px !important;}”]According to the “First Steps” from the Coach Manual<\/strong>[\/vc_column_text][mk_divider style=”thin_solid” divider_width=”custom_width” custom_width=”30″ thin_single_color=”#e51718″ thickness=”3″ margin_top=”0″ margin_bottom=”40″][vc_row_inner][vc_column_inner width=”1\/2″][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]General Information<\/a>
\n<\/strong>The main info[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Step 1: Login<\/a>
\n<\/strong>How to register[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Step 2: Manage Players<\/a>
\n<\/strong>Manage age group(s)[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Step 3: Manage Staff<\/a>
\n<\/strong>Add and search staff[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Step 4: Teams<\/a>
\n<\/strong>Create unlimited amounts of teams[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Step 5: Games<\/a>
\n<\/strong>Create your games[\/mk_fancy_title][\/vc_column_inner][vc_column_inner width=”1\/2″][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Step 6: Practice Groups<\/a>
\n<\/strong>Create as many practice groups as necessary[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Step 7: Practice Planning<\/a>
\n<\/strong>Create your own practice plan[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Step 8: Practice Info<\/a>
\n<\/strong>Manage your practices[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Step 9: Drills<\/a>
\n<\/strong>How to use drills[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Step 10: Monthly Planning<\/a>
\n<\/strong>Create a monthly\/annual plan[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Step 11: Player Status<\/a>
\n<\/strong>How to use the different statuses[\/mk_fancy_title][\/vc_column_inner][\/vc_row_inner][mk_divider style=”thin_solid” divider_width=”custom_width” custom_width=”30″ thin_single_color=”#e51718″ thickness=”3″ margin_top=”10″][vc_column_text align=”center” css=”.vc_custom_1624958771039{margin-bottom: 0px !important;}”]Dossier Videos (From Pro Version)<\/strong>[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/2″][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Dossier – Files<\/a>
\n<\/b>Share files with the players[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Dossier – Star Profile (only for Switzerland)<\/a>
\n<\/b>Create STAR Profiles, Self-Evaluations and SMART Goals[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Dossier – Valuations<\/a>
\n<\/b>Evaluate players with notes (1-5)[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Dossier – Ratings<\/a>
\n<\/b>Evaluate players with a plus-minus rating[\/mk_fancy_title][\/vc_column_inner][vc_column_inner width=”1\/2″][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Dossier – Tests<\/a>
\n<\/b>Create tests[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Dossier – Compare Players<\/a>
\n<\/b>Compare players graphically[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Dossier – Talks<\/a>
\n<\/b>Create player conversations[\/mk_fancy_title][mk_fancy_title size=”18″ font_weight=”300″ margin_bottom=”0″ font_family=”none” responsive_align=”left”]Dossier – Weight & Height<\/a>
\n<\/b>Enter values for weight & height for the players[\/mk_fancy_title][\/vc_column_inner][\/vc_row_inner][mk_padding_divider][\/vc_column][\/mk_page_section]\n","protected":false},"excerpt":{"rendered":"

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